Privacy Policy

Your Privacy Matters

At sorvelyphira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

We believe in transparency and will only use your information in ways that provide value to you and help us improve our services.

Information We Collect

We collect information you provide directly and through your use of our services:

• Contact details (name, email, phone number, address)
• Financial information relevant to our consultations
• Communication preferences and consultation history
• Website usage data and technical information

How We Use Your Information

We use your personal information for the following purposes:

• To provide financial planning consultations and guidance
• To communicate with you about our services and appointments
• To improve our services and website functionality
• To comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on:

How We Protect Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encrypted data transmission, secure servers, regular security audits, and restricted access to personal information.

Your Privacy Rights

Under Australian privacy law, you have the following rights:

• Right to access your personal information we hold
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to receive your data in a portable format
• Right to object to processing for marketing purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. For detailed information, please see our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie preference center.

Sharing with Third Parties

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, subject to strict confidentiality agreements.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Inactive accounts may be deleted after seven years.

Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or website notice.

This Privacy Policy was last updated on August 20, 2025.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.