Terms & Conditions
Welcome to Our Service Terms
These Terms and Conditions govern your use of sorvelyphira's website and consultation services. Please read them carefully before using our services.
By accessing our website or engaging our services, you agree to be bound by these terms and conditions.
These terms were last updated on August 19, 2025.
Key Definitions
For clarity, these terms have the following meanings:
- "Service" refers to our financial planning consultations, guidance, and related communications.
- "User" or "Client" means any person who accesses our website or engages our consultation services.
- "Company," "we," "us," or "our" refers to sorvelyphira Financial Services Pty Ltd.
- "Content" includes all information, guidance, and materials provided through our services.
Service Usage Terms
Our services are provided for consultation and guidance purposes. We offer analytical reviews and discussions about financial planning approaches rather than specific product recommendations or account management.
Eligibility Requirements
Our services are available to Australian residents aged 18 and over. Users must provide accurate information and have legal capacity to enter into agreements.
Your Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during consultations
- Use our services only for lawful purposes
- Respect our intellectual property and confidential information
- Make your own decisions based on our guidance and other sources
- Notify us of any changes to your contact information
Prohibited Activities
You may not use our services to:
- Violate any laws or regulations
- Share confidential information with unauthorized parties
- Interfere with our systems or other users' access
- Use our content for competing commercial purposes
- Provide false or misleading information
Intellectual Property Rights
All content, trademarks, and intellectual property on our website and in our services remain our exclusive property. Users may not reproduce or distribute our materials without written permission.
© 2025 sorvelyphira Financial Services Pty Ltd. All rights reserved.
Privacy and Data Protection
We are committed to protecting your privacy and personal information in accordance with Australian privacy laws.
For detailed information about data handling, please review our Privacy Policy.
Service Disclaimers
Our consultation services are provided for guidance purposes only. We do not guarantee specific financial outcomes or results from following our guidance.
Services are provided "as is" without warranties of any kind, express or implied.
Liability Limitations
Our liability is limited to the maximum extent permitted by Australian law. We are not responsible for indirect, consequential, or punitive damages arising from use of our services.
Our maximum liability shall not exceed the fees paid for our services in the 12 months preceding any claim.
User Indemnification
Users agree to indemnify and hold harmless sorvelyphira and its representatives from claims arising from misuse of our services or violation of these terms.
Service Termination
Either party may terminate the service relationship at any time with reasonable notice. Subscription services can be cancelled according to the terms of your specific plan.
Upon termination, access to ongoing guidance and support will cease, though previously provided guidance remains valid.
Resolving Disputes
For any disputes regarding our services, we offer several resolution options:
Internal Resolution
We encourage direct communication to resolve any concerns. Contact us first to discuss any issues with our services.
Most disputes can be resolved through good faith discussion and mutual understanding.
External Dispute Resolution
If direct resolution is not possible, external dispute resolution is available through authorized bodies.
Financial Complaints Authority:: www.afca.org.au
Applicable Law
These terms are governed by Australian federal and state law. Any legal proceedings will be conducted in Australian courts with appropriate jurisdiction.
Term Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between you and sorvelyphira regarding our services.
Terms Updates
We may update these terms periodically to reflect changes in our services or legal requirements. Significant changes will be communicated to active users.
Continued use of our services after changes indicates acceptance of updated terms.
Questions About These Terms
If you have questions about these Terms and Conditions or need clarification about any provisions, please contact us using the information provided.
sorvelyphira
455 Collins Street, Melbourne VIC 3000
Email:: contact@sorvelyphira.com
Phone:: +61 496 900 001